MEI technical support centre

AT&T to Manage Global Network Services for MEI

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WEST CHESTER, Pa., OCTOBER 1, 2009 — AT&T* today announced a new three-year contract to provide an array of managed network services to MEI, one of the leading manufacturers of electronic bill acceptors, coin mechanisms and other unattended transaction systems. AT&T is providing services to support MEI’s efforts to streamline operations throughout its global telecommunications network and keep its mobile workforce connected.

The 24/7 nature of MEI’s worldwide business demands an always-on network that can be utilized by MEI’s international facilities in order to support more than two billion transactions per week globally. MEI tapped AT&T to fully manage its global network, with the goal of facilitating consistent functionality and reliable connectivity between MEI’s headquarters in West Chester, Pa., U.S. distribution centers and other operations in Switzerland, the United Kingdom, Mexico, Australia and China.

MEI also needed to ensure that its mobile workforce could stay connected and communicate with colleagues and customers anywhere and at anytime. Using AT&T’s Virtual Private Network (VPN) service, MEI’s mobile employees will have the opportunity to remotely access e-mail and other critical enterprise applications as needed. AT&T Web Security services will also help protect MEI’s Web traffic from security threats, and AT&T Network-Based Firewalls will manage employee access to the Internet from office or remote locations and prevent unauthorized access into corporate networks.

“Communicating is at the core of our business, and it is critical that our workforce can quickly connect with partners and customers around the globe, regardless of their location or time zone,” said Brian Fenimore, Director of IT for MEI. “We are pleased to be working with AT&T to integrate critical network technologies that will help us continue to innovate, foster business growth and fulfill our customers’ needs at all times.”

AT&T continues to serve as SAP® hosting provider for MEI, which recently signed on for AT&T Application Management Services that will provide functional and technical support to facilitate efficient operations of MEI’s hosted enterprise applications.

Under the AT&T relationship, MEI also expects to replace more traditional platforms such as premises-based e-mail security and firewall solutions with AT&T Network-based services in Q4 2009.

*AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.

About MEI

MEI, headquartered in West Chester, Pa., holds the world’s largest installed base of unattended payment systems, handling over two billion transactions per week in more than 100 countries. The company developed the first electronic coin mechanism in the 1960s, followed by the first electronic non-contact bill acceptor, and more recently its credit card capability and vending management solution. Recently, MEI reached a milestone of selling more than four million bill acceptors and five million coin mechanisms worldwide. Its products are in widespread use in the vending, soft drink, gaming, amusement, transportation, retail, and kiosk markets. For more information on MEI and its products, visit or call 1-800-345-8215 in US (please refer to our website for various international telephone numbers).

About AT&T

AT&T Inc. (NYSE:T) is a premier communications holding company. Its subsidiaries and affiliates – AT&T operating companies – are the providers of AT&T services in the United States and around the world. With a powerful array of network resources that includes the nation’s fastest 3G network, AT&T is a leading provider of wireless, Wi-Fi, high speed Internet and voice services. AT&T offers the best wireless coverage worldwide, offering the most wireless phones that work in the most countries. It also offers advanced TV services under the AT&T U-verse SM and AT&T │DIRECTV SM brands. The company’s suite of IP-based business communications services is one of the most advanced in the world. In domestic markets, AT&T’s Yellow Pages and YELLOWPAGES.COM organizations are known for their leadership in directory publishing and advertising sales. In 2009, AT&T again ranked No. 1 in the telecommunications industry on FORTUNE® magazine’s list of the World’s Most Admired Companies. Additional information about AT&T Inc. and the products and services provided by AT&T subsidiaries and affiliates is available at

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