Casinos Austria Joins the Growing List of European Casinos Specifying MEI
MEI® is pleased to announce Casinos Austria is specifying CASHFLOW SC for all of its new slot machine purchases. The corporate philosophy of precision and creativity led MEI to invite Casinos Austria to participate in a VAT (value-added trial) of the MEI CASHFLOW SC note acceptor.
During the VAT process, Casinos Austria compared the MEI CASHFLOW SC to the note validators fitted in their slots. The day-to-day experience with the product has allowed the Casinos Austria management to assess its quality. This experience underlines the management decision to specify MEI on all future slots purchases.
Ewald Kirschenmann, Head of procurement of Gaming Equipment at Casinos Austria explains, “Our daily experience proves that the MEI bill validator is by far the top performer in its class in the marketplace in terms of acceptance rates, validation, the ease of maintenance and total costs. We have reviewed all of the products available to us at the moment, and MEI is definitely our first choice. Therefore, we will be clearly specifying MEI on all our future machine purchases. Our slot machine suppliers have been informed of this".
Customer service is of utmost importance to the casino management as Mr. Kirschenmann, points out: "Today the bill validator is one of the most important player interfaces on slot machines. Rejected banknotes always generate bad feelings amongst our visitors. This can disturb our guests, causing them to ask themselves questions like: Did I do something wrong? Do I have a counterfeit? or Am I going to run into trouble with the authorities? They then tend to hesitate in continuing their game. Therefore our top priority in this area is to offer the most reliable and the most accurate equipment possible”.
It was precisely this reason that Casinos Austria embraced the VAT trial with MEI. The trial continued over several months and the positive results encouraged Casinos Austria to specify MEI on new machine purchases. Today the number of slots with MEI fitted has grown to over two hundred.
Mark Greenawalt, MEI’s Vice President of Gaming and Retail in Europe and Africa, stated, “The true value of a note validator lies in its ability to make the operator more money. Our sincere thanks go to the management team at Casinos Austria who embraced the MEI trial and saw this through MEI’s increased acceptance and security. We are very proud to be specified in Austria which is such an important country for the gaming industry”.
About Casino Austria:
Casinos Austria is a leading international gaming company that manages all twelve casinos in Austria with approximately 1800 slots in total. These casinos can be found in all major cities such as Vienna, Salzburg, Innsbruck and Graz. Furthermore, casinos are situated at major tourist resorts, such as in Kitzbühel and Bad Gadstein.
Responsibility towards each and every player is one of the main pillars of the corporate culture. The company’s philosophy calls for absolute seriousness and a commitment that goes far beyond the statutory requirements.
Today, MEI systems are relied upon for more than 2 billion transactions per week in over 100 countries. The company developed the first electronic coin mechanism in the 1960s followed by the first electronic non-contact bill acceptor, and more recently the vending management system. Today MEI has the largest worldwide installed base of unattended payment mechanisms. In 2007, MEI reached a milestone of selling more than four million bill acceptors and five million coin mechanisms worldwide. Its products are in widespread use in the vending, soft drink, gaming, amusement, transportation, retail, and kiosk markets. For more information on MEI and its products, visit www.meigroup.com or call 1-800-345-8215 in US (please refer to our website for various international telephone numbers).